Frequently asked questions

West Park Health Care Centre joined UHN on April 1, 2024. Amalgamating the two foundations is the final step to fully bringing WP fully into the UHN family.

There was an extensive due diligence process to evaluate the feasibility and impact of this amalgamation.

This amalgamation will enable our communities of current and future supporters to choose to make an even bigger impact on rehabilitation research, education and care at UHN.

The amalgamation is effective on April 1, 2026.

UHN Foundation will continue using its charitable number (12386 4068 RR0001).

West Park Foundation’s charitable number (11929 5350 RR0001) will no longer be valid as of April 1, 2026.

The structure of the amalgamation maintains a connection with the previous legal entities of West Park Foundation, allowing UHN Foundation to accept gifts, bequests or pledges made to West Park Foundation previous foundation while maintaining CRA compliance.

After April 1, 2026, all gifts will be receipted under UHN Foundation (12386 4068 RR0001).

The gift agreement is still valid and will be directed as intended. Pledge payments after March 31, 2026 should be made payable to UHN Foundation. Receipts for all gifts received after March 31, 2026 will be issued by UHN Foundation, even if the gift agreement was executed with West Park Foundation.

No. If a gift was designated to a particular area within West Park, it will automatically continue to support that area.

No. UHN Foundation is able to accept bequests made out to West Park Foundation.

No. UHN Foundation is able to accept bequests made out to West Park Foundation. If you have any questions, it is always best to consult with your financial advisor or lawyer. If you would like to update your will, below is the information about our Foundation you must include:

No. UHN Foundation can accept grants made to West Park Foundation. Please consult your financial advisor or financial institution if you have any further questions about granting.

All gifts made April 1, 2026 onwards will be receipted under UHN Foundation.

Monthly donors will still be able to direct their monthly gifts as originally intended. As of April 1, 2026, since gifts are receipted and processed through UHN Foundation, donors will begin seeing UHN Foundation on their credit card statements.

Yes. The benefit of an amalgamation structure means that we can accept cheques made out to the old entity, West Park Foundation, after March 31, 2026. They will still be receipted by UHN Foundation.

Your gift will continue to support the highest priority needs of our hospitals or as they originally intended when they signed up to be a monthly donor. Charges will now be in the name of UHN Foundation, and tax receipts for cumulative giving from April 1, 2026 onwards will be from UHN Foundation. Any gift made to support West Park prior to April 1, 2026 will still be directed as the donor intended.

If a donor wishes to direct their gift to West Park, they can still do this.

On April 1, West Park Foundation’s website (westparkfoundation.ca) will redirect to the UHN Foundation website (UHNfoundation.ca). There will be content featured prominently on UHN Foundation’s home page that lets donors knows they’re in the right place. As of April 1, 2026, donations to West Park are made through UHN Foundation.

West Park Foundation’s social media channels will be phased out. Prior to April 1, a post will go up on West Park Foundation channels about the amalgamation, and in bio we will tell people to come follow us @uhnfoundation.

If you have any questions or need assistance, please contact us at 416-603-5300 or toll-free at 1-877-846-4483. A member of our team will be happy to help.

UHNITED reflects the idea that at UHN, extraordinary things happen when world-leading talent, breakthrough research, exceptional care, and donor support come together. By uniting UHN’s sites, people, expertise, innovation and communities, we are transforming health care, advancing discoveries and improving lives in Canada and around the world.

The future of health care isn’t built by one person, one discovery or one institution. It’s built when we come together. We are UHNITED. 

Many people know individual sites like Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehab, West Park Healthcare Centre or the Michener Institute, but don’t realize they are all part of UHN, Canada’s #1 hospital system. The UHNITED campaign helps build awareness of the incredible work happening across UHN. By helping more people understand UHN’s impact, we can inspire greater support for the life-changing work happening every day.

UHN Foundation invests in advertising to build awareness, attract new supporters and generate long-term funding for health care. These activities are carefully planned and evaluated to ensure they are cost-effective. 

Investing in awareness helps attract the donors and community support that make health care advancements possible. Just as hospitals invest in recruiting top talent, charities invest in reaching new supporters. These efforts help generate funding for research, innovation and patient care that would not otherwise be possible. 

The campaign features real members of the UHN community, including patients, clinicians, nurses, researchers, allied health professionals and staff. Their stories and experiences reflect the real impact of coming together to make a difference and the importance of donor support in advancing health care. 

Every dollar to UHN Foundation – regardless of amount – makes a difference in helping UHN change the status quo of health care. That being said, there are other ways to get involved:

• Follow us on social media and share our content with your communities
• Get involved in some of our events
• Create your own fundraiser and ask family and friends to donate

We are always looking for incredible stories that show the impact of being UHNITED, and for people who are willing to share their story with as many people as possible. If you have a story to share, you can fill out this form on our website or email us directly.

Olivia Monardo, Public Relations Officer, UHN Foundation
[email protected]

Phone: Donations can be made by telephone by calling 416-603-5300 or toll-free at 1-877-846-4483 (UHN-GIVE). A Foundation staff member would be happy to accept your gift. Please be prepared with your credit card information before calling.

Mail: You can mail a cheque and/or completed donation form to the following address:

UHN Foundation
Toronto General Hospital
R. Fraser Elliott Building, 5th floor, 5S-801
190 Elizabeth Street
Toronto ON M5G 2C4

Yes, you can designate your gift to support a specific program or project. There is an allocation of 10% applied to any gift or new pledge made with a designation. You will receive a tax receipt for the full amount of your gift, subject to the rules and guidelines established by the Canada Revenue Agency. The allocation ensures that UHN Foundation has the capacity to support the growing needs and emergency priorities of UHN, while continuing to help donors direct funds to programs close to their hearts.

For more information, please reach out to Horace Pollack, our Chief Financial Officer, at [email protected].

If you have misplaced a receipt or noted an error, please contact us at 416-603-5300 or [email protected].

Regardless of whether your receipt was originally issued by Toronto General & Western Hospital Foundation, Toronto Rehab Foundation, or UHN Foundation, we can help!

Please note that currently the Foundation provides receipts for gifts under $15 upon request only.

Government funding only covers the basics of health care, and fundraising is critical to ensuring UHN can deliver world-class care and get revolutionary research off the ground. Support from past patients who have experienced care here plays an integral role in enabling the Foundation to raise much-needed additional funds for our hospitals.

The practice of soliciting past patients is a common and regulated process governed by the Personal Health Information Protection Act (PHIPA). No personal health information is shared with the Foundation, only your name and address is provided to us by the hospital as regulated under PHIPA.

Under PHIPA, you have the right to request no future fundraising appeals be sent to you. To make such a request please contact the Foundation at 416-603-5300 or [email protected], providing your full name and address to ensure we can remove you from all future mailings.

For more information, you can view the Foundation’s privacy policy as well as UHN’s privacy policy.

If you are using an international credit card and are unable to complete your donation online, please call 416-603-5300 or toll free 1-877-846-4483 (UHN-GIVE) to make your gift over the phone.

The donation of physical items (gifts in kind) can be a wonderful way to support the hospitals. Please reach out to 416-603-5300 or [email protected], with a description of the item and photo if possible, and a Foundation representative will be in touch to review our policies and acceptance processes with you.

We are so very grateful for your interest in supporting UHN Foundation in memory of your loved one. Discover all the necessary details and contact information to set up a memorial.

We are so sorry for your loss. Please reach out to 416-603-5300 or [email protected] so that we can update our records and remove your loved one from our mailing list.

A recurring gift is a convenient way to provide stable funding for innovation and research, and you can feel good knowing your support is driving the most impact at our hospitals – today and tomorrow. Your automated monthly gifts are secure and you’ll receive a consolidated tax receipt once a year.

You can sign up for monthly giving online, by mail or phone at 416-603-5300, and you can change your giving options at any time.

Monthly donors receive one receipt per calendar year. These are distributed in February and will account for the total of all gifts given, including any additional one-time donations on top of your monthly support.

Please reach out to the Foundation at 416-603-5300 and we would be happy to collect the required details to change how you make your monthly gift or update credit card and account information.

UHN Foundation has a dedicated team of callers that help us carry out our telemarketing activities.

Monthly Giving Telephone Outreach Teams

UHN Foundation works with telemarketing agency Keys Marketing to conduct thank you and fundraising calling. If your payment information for your monthly donation becomes outdated or incorrect, our dedicated recovery team will contact you to update your account.

We are currently calling a group of generous donors to provide an update on our work and ask them to join UHN Foundation’s monthly donor community. We are also calling our valued monthly donors and asking them to increase their support.

***If you have any questions about the call you received that are not answered here, please call UHN Foundation at 416-603-5300 or 1-877-846-4483 (1-877-UHN-GIVE) or email us at [email protected] and we can confirm any current and ongoing campaigns.***

In Canada, UHN Foundation has partnered with UP Fundraising to conduct our In Hospital face-to-face fundraising campaign. UP Fundraising is a well-regarded professional agency dedicated to building a sustainable charitable sector through ethical and socially responsible methods. The agency has undergone a rigorous evaluation process to partner with and represent the UHN Foundation.

Face-to-face fundraising is one of the most effective ways for UHN Foundation to raise awareness about our work, connect with our communities, and explain how individuals can help support world-class research, education, and patient care at the University Health Network.

If you should have any questions about this activity, please call UHN Foundation at 416-603-5300 or 1-877-846-4483 (1-877-UHN-GIVE) or email us at [email protected].

UHN Foundation has partnered with Up Fundraising to run a Door-to-Door fundraising campaign in Toronto. This campaign is part of UHN Foundation’s fundraising strategy to create awareness, and to empower Canadians to help UHN create a healthier world, every day.

How do I know if the fundraiser is a legitimate UHN Foundation fundraiser?

You will recognize our fundraisers by their UHN Foundation navy blue vests, polo shirts or sweaters. They will also have lanyards and materials that are clearly branded with the UHN Foundation logo. Fundraisers will be carrying a touchscreen tablet computer. These fundraisers have been hired by UHN Foundation to recruit new supporters and to help Canadians become a UHNITED Changemaker by joining our Monthly Giving program.

UHN Foundation fundraisers use tablet technology to record and enter donor information and will ask for credit card or banking information to set your donation. Fundraisers will never ask for or accept cash donations.

If you have any questions that are not answered here, please call UHN Foundation at 416-603-5300 or 1-877-846-4483 (1-877-UHN-GIVE) or email us at [email protected] and we would be happy to assist you further.

Please contact us at 416-603-5300 or [email protected] and a staff member will be able to update your information for you.

We would be happy to make changes to how the Foundation contacts you, and have a number of options available to support your preferences. Please reach out to 416-603-5300 or [email protected] and a staff member will be in touch with you to discuss your options and have your preferences updated.

UHN Foundation is committed to upholding Canadian and international principles in privacy legislation. We do not lend, exchange, rent or sell our donor lists to third parties.

For more information, you can view the Foundation’s privacy notice

Whether you host your own event or set up a donation page for a special occasion, you can feel good knowing that you’re helping build a healthier world. Learn more about how you can fundraise within your community.

Using our handy online tool, you can create your own personal fundraising page, where friends and family can easily support your efforts and are eligible for a tax receipt for their gifts.

We have an online fundraising Frequently Asked Questions page that should address most of your inquiries. Alternatively, please reach out to 416-603-5300 or [email protected], and a staff member will assist you.